Planned Maintenance - EMEA GX
Resolved
Jan 27, 2026 at 02:13pm UTC
Dear Valued Customer,
We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts. The I4F2 spacecraft will enter solar eclipse season on 12th February 2026 and exit on 6th April 2026. During a solar eclipse event, which will happen once per day and have a duration of up to 75 minutes, the satellite is powered solely from its batteries. Viasat will conduct a test in preparation for the upcoming eclipse season.
The details and timeline of the activity are reported below.
Activity: 4F2 Eclipse Mitigation Test Plan
Reference: CHG0087385
Services affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0
Impacted coverage: APAC
Single or multiple outage(s) and duration(s): Multiple up to 10 minutes.
Service impact: Service interruption for up to 10 minutes, while the gain and levels are adjusted.
Terminal affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0.
Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes
We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").
Affected services