Planned Maintenance - BGAN, BGAN, FleetBroadband
Resolved
Mar 05, 2026 at 08:00am UTC
Dear Valued Customer,
We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.
Activity: Site switchover AMER
Reference: CHG0088350
Services affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0
Impacted coverage: AMER
Single or multiple outage(s) and duration(s): Multiple, up to 1 minute
Service impact: The Enhanced Site Switch (ESS) will keep the service interruption for each user terminal to below 1 minute within the maintenance window. Although the expected interruption per terminal is single, a limited number of terminals could require a longer period of time to re-acquire the network. In some circumstances terminals that fail to rejoin this region may switch to another if available.
Terminal affected: All terminals.
Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes.
We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").
Affected services